Policies

The Big Simple Rules

We reserve the right to deny access to our park if the ranch rules are not followed or if you are not courteous. If the rules are not followed after a warning you will be asked to leave and not invited back.
Speed limit is 5 mph. Kids are playing!
Pets are welcome in your RVs only. No pets allowed in cabins, condos or the View. Do not leave them unattended, so they will not bark. Pets must be on a leash at all times when outside of your RV unless you have them in a pin. They may not be left unattended at anytime. Owners are responsible for cleaning up after their pets. If your dog is barking excessively you will be asked to leave. If you are found with a pet inside a cabin, condo or the View you will be charged a fee of $250 to your card on file.
One RV and two vehicles allowed per site. Overflow parking for extra vehicles is available. First-come first-served until the lot is full.
No tents on the ground allowed in any area of the campground. No tents for sleeping on the ground of any kind. Not even attached to a camper. No sleeping in any vehicle that has not been converted for camping. Tents on top of Jeeps or trucks are allowed.
Two fish limit per guest, per day, catch and keep only. Do not release any fish. Always clean fish at your site and dispose of guts in the locking dumpsters, NOT in the pond.
Office hours vary according to season. Our summer season office hours are daily from 9am to 6pm. Our winter season office hours are daily from 9am to 5pm.
Our white towels are only for indoor bathroom use: your credit card on file will be charged in the event of undue soiling or stains.
Fire rings are for wood ONLY! A $20 cleaning fee will be charged if trash is left in them. Fires are allowed in fire rings only and must be extinguished every time you leave your site. No moving the fire rings. No fires on the day of departure.
Quiet hours are from 10 pm to 8 am. Check-out is 10:00am for apartments, cabins and the View. No late check-outs for any structures. Check-out for RVs is 11:00am. NO LATE CHECKOUTS! Relax and enjoy. Love your neighbors, and be kind.
Walking through others RV sites is NOT permitted. Please be courteous walk around!

Thank you for helping us take care of the mountain by abiding by our "leave no trace" policies, so the next generation may benefit from this beautiful place.

It is illegal to move firewood into New Mexico from most eastern and midwestern states due to quarantines aimed at preventing the spread of tree pests like the spongy moth and imported fire ant. Also, it is illegal to take firewood out of Dona Ana county, to prevent the spread of imported fire ant within the New Mexico. Taking firewood out of New Mexico and into most midwestern and eastern states is against their state laws to prevent the spread of forest pests like thousand cankers disease.

U.S. Customs and Border Protection also encourages campers to burn firewood where you obtain it and to avoid moving firewood from one campground to another. All firewood entering Arizona from Mexico is subject to inspection at ports of entry.

Two additional tree pests that pose a serious threat to New Mexico's native forests are the gold spotted oak borer and the soapberry borer; both can infest new areas when people travel with firewood. To help prevent the spread of invasive tree pests, please always use local firewood.

DISCLAIMER 4k Red River properties are privately owned. We reserve the right to refuse service to anyone and will not be responsible for accidents and injury to our guests or for loss of money or valuables of any kind. Mountain conditions exist and can include river level restrictions, site location changes*, power outages, and intermittent internet outages. (While we do provide WiFi in specific areas of the campsite and office area, it is not guaranteed. WiFi is not intended for streaming or gaming of any kind.) * We attempt to honor all site requests but we must maximize space in the park, especially during our short peak season. We guarantee site TYPE, but we cannot guarantee specific site number(s) to any guest. If you have questions, please contact us at any time: Call us at (575) 754-2293 or email us at lodging@4kredriver.com ------------------------------------------------------------------------------------------------------------------- The Fine Print

Although we do have WiFi, it is NOT guaranteed! We are in the mountains and the WiFi is sporadic at times. Also, because of the amount of people in the park at any one time it may be difficult to connect. We do NOT allow streaming or gaming of any kind. Please follow this rule, so others will have bandwidth as well.

PAYMENT, REFUNDS & CANCELLATION All reservations are bound by these policies. A deposit of 20% is required when making your reservation. Payment of any balance is due upon check-in. Credit cards or cash are accepted. There will be a Non-Cash Adjustment of 3.50% added to your reservation for debit/credit card transactions. RVs may check in as early as noon. All structures may check in at 3pm or later. Check-out time is 10am for cabins, condos and the View. Check-out time for RVs is 11am. There are NO LATE check-outs. A $20 late departure fee may be charged for those staying past their check-out time. There are no refunds for late arrivals or early departures. Your reservation is made for the exact length of stay and number of persons as stated, including children age 5 and over. There is no charge for children under age 5. The base rate is for either a 2 or 4-person occupancy depending upon the type of property/site. There is a maximum of 10 people per RV site. There is also an additional charge per person over four for each night's stay of $10.00. Structures (condos, cabins, and the View) have a set price and occupancy limit, from 2-10 people.

If you must cancel your reservation, we will refund 80% of your deposit if we are notified at least 30 days ahead of your arrival (we keep a 20% handling charge). No refund will be issued if we are notified less than 30 days prior to your arrival. All cancelled reservations must be in writing, by fax, email and/or verbal telephone notification. This policy applies to NON-HOLIDAYS only! If you are a NO SHOW or do not cancel at least 48 hours in advance of your reservation we will charge your card on file for the full amount of the reservation.
Summer Seasonal Stays (a 4-month stay beginning June 1 and ending Columbus Day Monday): A non-refundable payment deposit of $350 is required when making your reservation. $2,000 is due February 1, and the remainder upon check-in. If you must cancel your seasonal stay, we will refund 80% of your deposit if we are notified at least 30 days ahead of your arrival on June 1 (we keep a 20% handling charge). No refund will be issued if we are notified less than 30 days prior to your arrival. All cancelled reservations must be in writing, by fax, email and/or verbal telephone notification.

Winter Seasonal Stays begin on October 15th and run through April 30th. The cost is $600 per month.

To rent a RV site, condo, cabin or the View you must be a minimum of 25 years of age.

HOLIDAYS
Reservations for these holidays and special event times must be made and paid in full within 24-48 hours of booking:
* the weekend of Memorial Day
* the days surrounding the 4th of July
* the weekend of Labor Day
* or during Special Events

Holiday Bookings are NON-REFUNDABLE when booked unless you opt to purchase our Hassle Free Booking for an additional 10% when booked. Then you would receive 90% of your money back.
When booking online, we will collect a 20% deposit and then charge your card on file for the remainder of your balance within 24-48 hours. Holiday bookings require a three day minimum stay.

REFUNDS No refunds for late arrivals, early departures, adverse weather, global incidents or national heath crises. No refunds for holiday or special event reservations. See refund policy on seasonal stays above. Allow up to 30 days for your refund to be processed after notification.

CHANGES TO YOUR RESERVATION We are happy to assist you with reservation changes at any time. If changes are made 30 days or more from the date of your arrival that result in a reduction in the number of days of your planned stay, you are NOT responsible for the removed day(s). If you are within 30 days of your arrival and reduce the days of your stay, you ARE responsible for the removed days(s). Special Events and holidays reservations are non-refundable.

If you would like to move your reservation you must do so at least 14 days prior to your scheduled arrival. No moves within 14 days of your scheduled arrival are allowed. We will only move you in the same season your reservation is made. No moving from summer to winter, winter to summer or this year to next year.

If you would like to extend your stay while already on-site, renew your site reservation by 9:00 am on your scheduled departure day at the office. This is subject to site availability.

CHECK-IN and CHECK-OUT
Check-in begins at 12:00pm for RV sites and 3:00pm for condos, cabins and the View. Check-out is 11:00am for RV sites and 10:00am for condos, cabins and the View. If you need to check out later than 10:00am or 11:00am, notify the office no later than 9:00am of your departure day (depending upon site/structure availability and housekeeping). If you are in your RV site later than noon you will be charged an additional day.

AFTER HOURS CHECK-IN
When the office has closed, we will place your reservation packet inside the box next to the office front door. You will need to check in at the office no later than 9:30 am the following morning. If at all possible, call ahead to let us know what time you expect to arrive. If you are a late arrival we will charge your card on file for the remaining balance and you must come into the office by 9:30am the following morning to complete the check-in procedure.

SECURITY DAMAGE DEPOSIT, DAMAGES or FURTHER FEES
We keep your credit card number on file in case damage occurs or conditions as described in any of these five circumstances occurs. We reserve the right to charge costs to your credit card.

Items missing or damaged from our condos, cabins, 4K View, or RV sites - replacement cost.
No smoking in any of our structures (condos, cabins, 4K View, bathrooms, laundry). Violation of this policy will incur a fee of $200.00. Smoking includes tobacco, cannabis, and e-cigs.
Violation of our occupancy limit for the structure or site rented - in this case you may be asked to leave or you may incur a fee. Avoid this by letting us know if others are joining your group.
Guests who leave structures (condos, cabins, 4K View) unreasonably dirty and requiring extensive additional cleaning will be charged a $50.00 fee.

CLEANING FEES
* 4K View: $180
* River Ranch Cabins and Condos: cleaning fees are included in the price. If you leave your cabin or apartment a mess you may be charged a $50 cleaning fee.
VISITORS POLICY
All visitors must check in at the office to get a vehicle tag, which must be visible at all times. We have overflow parking for visitors. No visitors are allowed during Memorial Day week.

PET POLICY Effective 10/10/2022, no pets are allowed in the condos, cabins or the View. If you are found with a pet there will be a $250 fee charged to your card on file. Pets are allowed in RVs if kept quiet and if they are leased at ALL time when outside or in a pin outside of your RV. Pets may NOT be left outside or tied up outside your RV if you are not at the site. No more than three pets per RV site. No restrictions on size or breed. Owners are responsible for cleaning up after their pets. Pets are NOT to be washed in any of our bath houses! CAMPFIRES Fire pits are provided for each reservation. Fires are allowed in fire rings only and must be extinguished anytime you leave your site. Please do NOT move fire rings. Unless the Forest Service or Town of Red River declares any fire restrictions, you may use charcoal grills, propane fire pits, and wood pellet grills. Gathering of firewood is prohibited - firewood can be purchased in the camp store. Abide by fire bans if restrictions are in place. VEHICLES, PARKING & SITE RESTRICTIONS The speed limit within the park is 5 mph and is strictly enforced for the safety and well-being of our guests. An RV site includes the RV plus 1 vehicle or trailer. No more than 3 vehicles (including trailers) are allowed on a site at any time. We provide overflow parking for ROV vehicles and trailers on a first-come first-served basis. Once it is full, you will need to take extra vehicles to municipal parking in Red River - bring a hitch lock.

RV SITES
One RV per camp site. No tents are allowed anywhere in the campground. Outdoor gazebos are allowed, however, as long as they do not interfere with your neighbor's site. Be advised that these must be tied down securely, as we have strong winds in the park. You may not set up appliances such as freezers and refrigerators on your site. Your RV nor any of your vehicles may be washed with water anywhere in the park. Your site must remain clean at all times. No storing stuff outside your RV. Skirting must be foam board or custom vinyl only. Not following these rules will result in immediate removal from our park.
ROVs Riding ROVs of any sort is strictly prohibited in our RV Park. You may drive your ROV up to the park entrance and back to your site only. All drivers must be at least 16 years of age and have a valid driver's license. A learner's permit of any type shall not be valid for the purpose of this ordinance. See town policies here.

GARBAGE Please bag and dispose of your garbage in the provided dumpsters throughout the park. We have multiple dumpsters throughout the park. Do NOT leave trash bags on or beside a dumpster if it is full. Take it to another dumpster. Do not leave any trash outside, as we occasionally have visits from bears and other animals. Follow our "no trace" policies, and take care of the mountain! This is BEAR COUNTRY!

LAUNDRY FACILITY Our laundry facility, located on the west end of the park, is seasonal, open May through October 14. It is open 24 hours. It is closed October 15 to April 30. SHOWER HOUSE & RESTROOMS
We have seasonal facilities that are also located at the west end of the park and are open 24 hours, May through October. We have two year round bathrooms with shower that are in between the office and condos.

FISHING No catch and release, please! Each paying guest is permitted to catch and keep two fish per day in our stocked trout pond! Fishing in the Red River is permitted with a New Mexico fishing license, subject to seasonal limits as decided by New Mexico fishing rules and limits. Clean your fish and dispose of waste by wrapping in bags and placing in dumpster - do not put guts back into the pond or river. NO CATCH AND RELEASE!

WiFi We are pleased to provide wireless internet service during your stay at our park, however, it is not guaranteed. Mountain conditions exist, including periodic WiFi and power outages. The WiFi system is intended for email, browsing, reservations, secure banking and online purchases. Peer-to-peer usages, tethering, streaming and wireless gaming are not allowed. Internet connection sharing is not allowed.
MAIL DELIVERY The US Postal Service (USPS) does not deliver or pick up mail at our street location. If you need mail sent, use: Your Name ℅ General Delivery
120 W. Main St.
Red River, NM. 87558 All guests are required to READ AND COMPLY WITH ALL CAMPGROUND RULES, POLICIES, AND REGULATIONS AS STATED HEREIN, AS POSTED IN THE OFFICE AND/OR ON THE GROUNDS.

NOTE: IF THE RULES ARE NOT FOLLOWED WE WILL CALL THE MARSHALL AND HAVE YOU REMOVED FROM THE PARK.